DWPAA Terms & Conditions
2. Binding Terms – Offer and Acceptance:
3. Changes – Prices and Specifications - Currency:
The DWPAA has the right to make changes in price lists and Course specifications prior to the finalization of any purchase of a Course without prior notice. All prices are in United States Dollars.
4. Order: Purchases of Services and Course attendance may be confirmed by:
5. Travel Expenses for Instructors:
6. Terms of Payment:
6a. Full payment of the purchase price for the Course and estimated travel expenses for instructors is due no later than 14 days before the Course commences. Payment for registrations made less than 14 days ahead of Course commencement is due immediately upon confirmation or latest on the next banking day.
6b. A settled invoice with payment confirmation is the admission ticket to the Course. No cash discount will be granted.
6c. Invoices for the balance of travel expenses for instructors must be paid and settled not later than 2 weeks after the date of the invoice.
6d. All bank transfer fees must be paid by transferring bank.
6e. Interest of 1.5% per month apply to late payments. Interest will be charged for a full month for each commenced calendar month after the due date. In addition, an administrative fee of USD 50.00 will be charged for each written reminder.
6f. If a payment is overdue DWPAA reserves the right to withhold all Services and refuse participants admission to Courses until customer has paid all outstanding charges incl. interest, administrative fees and expenses.
6g. Setoff by customer is not permitted and customer is not entitled to withhold any payment for reasons not accepted by DWPAA unless expressly agreed in writing.
7. Sales and Use Tax:
Courses may be subject to state and local sales taxes and similar taxes. Unless expressly quoted in the offer/quote/order confirmation, such sales and other taxes are in additional to the price for the Services and must be paid by customer to DWPAA together with the purchase price.
8. Course Cancellations:
The following terms and conditions (8a-8e) apply to Course changes and cancellations requested by customer.
8a. Expenses and cancellation fees in connection with change or cancellation: DWPAA does not overbook Courses, and it prepares individualized instruction based on the number and qualifications of the participants, therefore DWPAA must be informed in writing of requests for changes and cancellations within the time limits described below. In all cases, changes and cancellations can only happen with DWPAA’s written approval. Such changes and cancellations will be subject to the below charges:
8b. Cancellation or absence of Course lasting two days or more, or a Course which contemplates the issuance of participant certificates: Absence or cancellation 35 days or less before Course start: 100% of the purchase price must be paid. Cancellation between 36 to 90 days before Course start: 50% of the purchase price must be paid. Cancellation 91 days or more before Course start: 0% of the purchase price must be paid.
8c. Cancellation or absence of Course lasting one days or less which does not contemplate the issuance of participant certificates: Absence or cancellation 14 days or less before Course start: 100% of the purchase price must be paid. Cancellation between 15 to 48 days before Course start: 50% of the purchase price must be paid. Cancellation 49 days or more before Course start: 0% of the purchase price must be paid.
8d. Change of Course: Requests for changes to Courses (e.g. contents, location, and/or date) must be submitted to DWPAA as soon as possible. Upon receipt of such request, DWPAA may reject such request, in its sole discretion, or offer to provide a changed Course at a revised purchase price. If the parties are unable to agree, the Course will proceed as originally agreed, unless cancelled pursuant to Section 8.b or 8.c.
8e. External Expenses: Notwithstanding Section 8b and 8c, external expenses (e.g. travel expenses as provided in Section 10) or expenses to third party subcontractors will be payable or cancelled depending on and to the extent of DWPAA’s ability to cancel the same without having to pay the subcontractor, regardless of the notice provided.
9. Cancellation by DWPAA:
DWPAA reserves the right to cancel a Course by two weeks’ notice in case of too few registrations or other reasons as DWPAA sees fit. DWPAA is not liable for any losses or costs to customer directly or indirectly caused by the cancellation. Provided, however, that attendance fees will be refunded, unless such Course is rescheduled due to Force Majeure (See Section 15).
10. Travelling, Stay, Food, and Accommodation for Participants:
Expenses for travelling, food, hotel and conference facilities etc. for the participants are not included in the purchase price for the Services. Customer (or the participants sent by customer) must pay food and accommodation costs directly to the hotel/conference center before departure. In the event DWPAA has agreed to and has made reservations for rooms and accommodation for customer in advance of the Course, any change and cancellation fees charged by the hotel/conference center to DWPAA for changes or cancellations taking place later than 90 days prior to the start of the Course will invoiced to customer at cost, and be immediately due upon receipt. In the event that reservations made by DWPAA on behalf of customer are not settled by customer (or the participant sent by customer) upon checkout, customer shall reimburse DWPAA immediately upon receipt of documentation and demand.
Registration to Courses is with effect from the date of the receipt of the confirmation of order (for Custom Courses) or the registration form (used for Open Courses). After registration DWPAA forwards customer a personal information form to be completed by all participants before the start of the Course. These forms must be returned no later than 4 weeks before the start of the Course and addressed to: DWPAA, 9800 Mount Pyramid Court, Suite 400, Englewood, CO 80112, United States, email@example.com.